pearlquill

Introduction

This privacy policy explains how pearlquill collects, uses, and protects personal information provided through our website and services. We are committed to safeguarding your privacy and handling your data responsibly in accordance with applicable data protection laws.

Information We Collect

We collect information that you voluntarily provide when using our website or engaging our services:

Contact information including name, email address, and company details when you submit inquiry forms
Service preferences and specific requirements you communicate to us
Technical information such as IP address, browser type, and device information collected automatically through standard web technologies
Usage data regarding how you interact with our website, including pages visited and time spent on our site

How We Use Your Information

We use the information collected for the following purposes:

Responding to your inquiries and providing requested information about our services
Processing consultation requests and managing client relationships
Improving our website functionality and user experience
Sending relevant communications about our services, with your consent
Complying with legal obligations and protecting our legitimate business interests

Legal Basis for Processing

We process personal data based on:

Your consent when you submit forms or agree to receive communications
Contractual necessity when providing services you have requested
Legitimate interests in operating our business and improving our services
Legal obligations requiring us to retain certain information

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share data only in the following circumstances:

With service providers who assist in operating our website or conducting business, under strict confidentiality agreements
When required by law, regulation, or legal process
To protect our rights, property, or safety, or that of others
In connection with a business transfer, merger, or acquisition

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Inquiry data is typically retained for 24 months. Client project data is retained for the duration of our engagement plus 6 years to comply with business record requirements.

Your Rights

Under data protection legislation, you have the following rights:

Right to access your personal data and request a copy
Right to rectification of inaccurate or incomplete data
Right to erasure of your data in certain circumstances
Right to restrict processing of your data
Right to data portability
Right to object to processing based on legitimate interests
Right to withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality and analyze usage patterns. For detailed information about our use of cookies, please refer to our Cookies Policy.

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of data transmitted to our website.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date. We encourage you to review this policy regularly.

Contact Information

If you have questions or concerns about this privacy policy or our data practices, please contact us:

pearlquill
42 Castle Street
Liverpool, L2 9SH
United Kingdom
Email: [email protected]

Privacy Policy